I ordered another run to BJC this morning … you guys rock! I can’t tell you how nice it is knowing that if we set up a rush, it happens on time. I’m so happy we made the change.

Zipp Express has been an great partner in Fabick Cat’s success in Customer Service! We count on them to ship direct to customers, warehouses and other locations and they do so with the upmost integrity. Chris Winkelmann and their staff go above and beyond to support Fabick’s needs and also believe in our saying, right part, right place, right time. Without their help we could not achieve the customer service that we strive for.

The CVC is the sales and marketing organization responsible for selling St. Louis City and St. Louis County as a convention and meeting site and as a leisure travel destination. The CVC emphasizes a strong commitment to customer service, striving to exceed expectations daily. Similarly, Zipp Express is dedicated to providing superb customer service, as well as tremendous value, in their day-to-day operations.

The CVC would like to recognize Zipp Express for their invaluable partnership. We rely on the relationship with Zipp Express extensively that has resulted in a degree of support and service that far surpasses previous competitors. Chris, our Account Executive, and the Zipp team always take a personal interest in our quality of service.

Zipp Express continues to be an indispensable asset for the CVC, producing “First Class” performance. Thank you so much for your commitment to excellence!

Brian & All,

I’m so impressed with your service. Zipp Express is a top quality freight handler I will always use.

Thank you !!

Mike Frye, Account Executive

We had ordered a part for a project with a tight deadline. Our order actually was shipped using Estes and apparently you are their delivery agent/3rd party shipper. Anyway, I spoke with Estes concerning the shipment as their online tracking showed the package was in St. Louis and we wanted to see when it was going to be delivered or could we possibly pick it up. After finding out from Estes that our package was NOT in St. Louis and the package was still somewhere on the truck, an employee with Estes gave me your company name and phone number to the St Louis location and gave me the employee Amanda to speak with. I spoke with Amanda and she was GREAT! I informed her of our situation and how we needed the shipment asap. When I called back around 3:45 yesterday to see if the truck had maybe shown up, it had and she got with her warehouse employee Eddie and they were able to find the shipment on the truck prior to it being able to be totally unloaded. I was able to send my employee down and Eddie was able to get it loaded for us. Both employees were a tremendous help on us getting our shipment picked up. I believe they went above and beyond to help us out. We were able to get the part installed in time thanks to both of them. Their help is greatly appreciated! I wanted to make sure someone knew how helpful these two employees were.

At Grainger we value great service. Our motto states our dedication to provide exceptional service to every customer, every time. In order for us to execute on our motto we must rely on an extended team of external partners to “close the deals” we work on.

Zipp Express has clearly demonstrated a similar passion for great service and we value our partnership with your company. The consistent high level of service we receive from Zipp Express allows us to run a successful business and continue to wow our customers even after our shipments are turned over to an external partner.

Our business requires a lot of special delivery needs and the Zipp Express team has delivered solutions that work time and time again.