Frequently Asked Questions

My first call to Zipp was on a Sunday after 5:00 pm to arrange for a very early morning pickup on Monday. Rick stepped up right away and helped me get the job delivered on time. Courteous, prompt, and efficient. What more could you want from an express delivery service? Thank you.
Douglas Tello

I had a great experience I spoke with Becky on the phone and Daniel was my delivery driver I appreciate both of them friendly professional and helpful thank you

Karen Phillips

I ordered another run to BJC this morning … you guys rock! I can’t tell you how nice it is knowing that if we set up a rush, it happens on time. I’m so happy we made the change.
Fred Honigfort

Novacolor, Inc.

Zipp Express has been an great partner in Fabick Cat’s success in Customer Service! We count on them to ship direct to customers, warehouses and other locations and they do so with the upmost integrity. Chris Winkelmann and their staff go above and beyond to support Fabick’s needs and also believe in our saying, right part, right place, right time. Without their help we could not achieve the customer service that we strive for.
Greg Crider

Central Region Parts Manager, Fabick-Cat

We use Zipp Express everyday for a dedicated run between our 2 business locations and for shipping out our customers’ orders to them. Zipp has a great team working for them and has been a great asset to have when it comes to shipping. They give great rates and great service! I would highly recommend them if you looking for a company to fill your shipping needs.
Gabe Garniner


Thanks again – you guys are the best! Always so communicative and never drop the ball or miss a deadline – appreciate it!!
Ellen Zucker

Branch Manager, Diverzify

Zipp Express has been a great addition to the efficiency of our office. We had been sending a graphic designer to run design drawings to offices all over St. Louis. Between his time, mileage reimbursement, etc., it became cumbersome to simply take a landscape drawing across town. Now, we just make one phone call and leave the plans in our drop box at the front of the office. Zipp takes it from there and we can move onto the next project.
James Weishaar

Operations Manager, Baxter Gardens - Chesterfield

I’m having concrete work done on my street. The concrete trucks were making it so your driver could not get through. He called me, and was very polite. Was asking if there was another way through the subdivision to get to my house… Unfortunately, no. The concrete trucks eventually moved for the driver to get through. He was great! Brought my big basketball hoop to my garage for me. I know a lot of people would have been aggravated by the trucks in their way, but not this driver! He deserves a raise.

They were in constant contact with me before delivery.

Delivery went off without a hitch; pleasant professional personnel

We’ve been using Zipp Express for over 10 years. Their team is very professional & courteous from the dispatchers to the delivery drivers. Great Service and a Great Company to have as a partner for your delivery needs.
Dave Meyer

The driver, Don, was very professional and friendly. He delivered a kayak for me and it arrived on time and undamaged. Driver called before delivery to let me know when he was arriving.
David Demeree

If you’re a driver and you need a job it’s a great company to work for.
John T. Ludwinski Sr.

In and out like a Mayweather!

Very Nice workers.
Chester Cornman

Fast delivery from here
Christopher Smith

Quick service, good communication, friendly driver

Getting a hold of shipping companies is always rough, but this company was the best I have ever worked with to date. Very nice employees. Small company, give them props.Truck driver delivery!
Very good place easy to deliver staff is very friendly! Little tight to back up to dock but over all very good!

Cody Bingaman

Nice people…got me in dock in no time and unloaded quickly. Parking available overnight. Good job guys 👍👍
Admir Sepic

Zipp Express is a great company. I would trust them to deliver any Freight needed.
Amy Lawrence

Zipp Express is a great company. I would trust them to deliver any Freight needed.
Amy Lawrence

Very friendly and helpful!
Katie Lawrence

Great place
Travis Loughary

Great delivery, super nice, very careful.

I had a stove delivered and I kept in contact with Mary K throughout the process she was amazing. The driver Danny was awesome and courteous.

Chris Toombs

Truck driver delivery!
Very good place easy to deliver staff is very friendly! Little tight to back up to dock but over all very good!

Zurab Dodkhud

Very busy place this morning. A manager came out and helped us get my package. He was in a hurry but took time to help us. He was a very nice man.
Michael Jarrett

Did a delivery here got great service caring people thanks.
Cornelius Sawatzky

Best delivery service in stl with GREAT rates.
Luke Kemper

Best Delivery company in town!
Michelle Rosetto

Nice and friendly people.
Eddie Cunningham

Efficient delivery, helpful, safe acting, careful, and on time.

The CVC is the sales and marketing organization responsible for selling St. Louis City and St. Louis County as a convention and meeting site and as a leisure travel destination. The CVC emphasizes a strong commitment to customer service, striving to exceed expectations daily. Similarly, Zipp Express is dedicated to providing superb customer service, as well as tremendous value, in their day-to-day operations.

The CVC would like to recognize Zipp Express for their invaluable partnership. We rely on the relationship with Zipp Express extensively that has resulted in a degree of support and service that far surpasses previous competitors. Chris, our Account Executive, and the Zipp team always take a personal interest in our quality of service.

Zipp Express continues to be an indispensable asset for the CVC, producing “First Class” performance. Thank you so much for your commitment to excellence!

Saint Louis Convention & Visitors Commission (CVC)

We had ordered a part for a project with a tight deadline. Our order actually was shipped using Estes and apparently you are their delivery agent/3rd party shipper. Anyway, I spoke with Estes concerning the shipment as their online tracking showed the package was in St. Louis and we wanted to see when it was going to be delivered or could we possibly pick it up. After finding out from Estes that our package was NOT in St. Louis and the package was still somewhere on the truck, an employee with Estes gave me your company name and phone number to the St Louis location and gave me the employee Amanda to speak with. I spoke with Amanda and she was GREAT! I informed her of our situation and how we needed the shipment asap. When I called back around 3:45 yesterday to see if the truck had maybe shown up, it had and she got with her warehouse employee Eddie and they were able to find the shipment on the truck prior to it being able to be totally unloaded. I was able to send my employee down and Eddie was able to get it loaded for us. Both employees were a tremendous help on us getting our shipment picked up. I believe they went above and beyond to help us out. We were able to get the part installed in time thanks to both of them. Their help is greatly appreciated! I wanted to make sure someone knew how helpful these two employees were.

Fry Electric

Great! Delivery man was polite and gentle when delivering package. Placed it in a convenient place in drive way.

Brian & All,

I’m so impressed with your service. Zipp Express is a top quality freight handler I will always use.

Thank you !!

Mike Frye, Account Executive

AFC Worldwide Express, Inc. dba R+L Global Logistics

Exceptional service by Bob 267! Our loveseat came sooner than expected and he brought it to our door. It made it super easy for us to unpack it and assemble.

At Grainger we value great service. Our motto states our dedication to provide exceptional service to every customer, every time. In order for us to execute on our motto we must rely on an extended team of external partners to “close the deals” we work on.

Zipp Express has clearly demonstrated a similar passion for great service and we value our partnership with your company. The consistent high level of service we receive from Zipp Express allows us to run a successful business and continue to wow our customers even after our shipments are turned over to an external partner.

Our business requires a lot of special delivery needs and the Zipp Express team has delivered solutions that work time and time again.

W. W. Grainger Inc.

Scholastic prides itself on providing dependable, professional and trustworthy service to our customers. For over five years, we have placed our trust in Zipp Express to provide this same service as an extension of our company with the Scholastic Book Fair program at area schools.

Zipp Express is always able to provide the requested number of trucks and drivers to handle our school deliveries and return pick-ups. The consistent quality of the Zipp drivers, including being well-groomed, in uniform and with photo Identification badges, is a key factor in our continued use of Zipp.

Even though our business is seasonal, Zipp Express treats us as their “number one” priority at all times. Roger Goessling and Rick Schnitker are always available to ensure that our requests, even the “last minute” ones, are filled promptly. This consistently great service allows us to focus on our core business, the book fairs, rather than worry about the logistic details.

Thanks to Zipp Express, we can ALWAYS meet the needs of our customers!

Scholastic Book Fairs

Very prompt, good communication, friendly, careful with product

Quick service, good communication, friendly driver