Zipp Express has been an great partner in Fabick Cat’s success in Customer Service! We count on them to ship direct to customers, warehouses and other locations and they do so with the upmost integrity. Chris Winkelmann and their staff go above and beyond to support Fabick’s needs and also believe in our saying, right part, right place, right time. Without their help we could not achieve the customer service that we strive for.

Zipp Express has been a great addition to the efficiency of our office. We had been sending a graphic designer to run design drawings to offices all over St. Louis. Between his time, mileage reimbursement, etc., it became cumbersome to simply take a landscape drawing across town. Now, we just make one phone call and leave the plans in our drop box at the front of the office. Zipp takes it from there and we can move onto the next project.

I’m having concrete work done on my street. The concrete trucks were making it so your driver could not get through. He called me, and was very polite. Was asking if there was another way through the subdivision to get to my house… Unfortunately, no. The concrete trucks eventually moved for the driver to get through. He was great! Brought my big basketball hoop to my garage for me. I know a lot of people would have been aggravated by the trucks in their way, but not this driver! He deserves a raise.

Quick service, good communication, friendly driver

Great delivery, super nice, very careful.

We had ordered a part for a project with a tight deadline. Our order actually was shipped using Estes and apparently you are their delivery agent/3rd party shipper. Anyway, I spoke with Estes concerning the shipment as their online tracking showed the package was in St. Louis and we wanted to see when it was going to be delivered or could we possibly pick it up. After finding out from Estes that our package was NOT in St. Louis and the package was still somewhere on the truck, an employee with Estes gave me your company name and phone number to the St Louis location and gave me the employee Amanda to speak with. I spoke with Amanda and she was GREAT! I informed her of our situation and how we needed the shipment asap. When I called back around 3:45 yesterday to see if the truck had maybe shown up, it had and she got with her warehouse employee Eddie and they were able to find the shipment on the truck prior to it being able to be totally unloaded. I was able to send my employee down and Eddie was able to get it loaded for us. Both employees were a tremendous help on us getting our shipment picked up. I believe they went above and beyond to help us out. We were able to get the part installed in time thanks to both of them. Their help is greatly appreciated! I wanted to make sure someone knew how helpful these two employees were.

Great! Delivery man was polite and gentle when delivering package. Placed it in a convenient place in drive way.

Brian & All,

I’m so impressed with your service. Zipp Express is a top quality freight handler I will always use.

Thank you !!

Mike Frye, Account Executive

Exceptional service by Bob 267! Our loveseat came sooner than expected and he brought it to our door. It made it super easy for us to unpack it and assemble.

At Grainger we value great service. Our motto states our dedication to provide exceptional service to every customer, every time. In order for us to execute on our motto we must rely on an extended team of external partners to “close the deals” we work on.

Zipp Express has clearly demonstrated a similar passion for great service and we value our partnership with your company. The consistent high level of service we receive from Zipp Express allows us to run a successful business and continue to wow our customers even after our shipments are turned over to an external partner.

Our business requires a lot of special delivery needs and the Zipp Express team has delivered solutions that work time and time again.