Meet The Zipp Express Team
Sr. VP of Business Development and Operations
Customer Service Lead
Customer Service & Dispatcher
Mary Kay Drennen
Zipp Express Drivers
Accolade for Daryl Wigglesworth
“I want to take time to recognize the driver who delivered my table yesterday. Most times people only report bad experiences and I feel it is important to report positive experiences as well.
I’m not sure of his name, but I believe my caller ID showed Daryl W. He called me prior to arriving to make sure I would be here and if I had a dry spot available to put my package. It had been storming and raining all morning. He took time to consider the successful delivery of my package. This is something I’ve never experienced before. It started my day off on a positive note. He was professional, kind and caring in all aspects of my delivery beginning with a call to confirm I was home to placing the large heavy package just inside my garage door.
I would 100% recommend your company and service knowing you have such considerate employees.
And shout out to this employee for a job well done!!!
Clare L Schilly ”
Accolade for Elias Marion
“The driver was outstanding. He was delivering a large box for Christmas; it had a picture of what was inside (monster truck) and he realized he might spoil my 4-year old grandson’s Christmas if he took it off the truck and it was seen as my grandson was looking out the window. We decided to cover the box with a blanket to take it off the truck. My grandson thought the driver was one of Santa’s helpers! Your driver went above and beyond to provide outstanding customer service! Thank you for having such a respectful person as your driver!”
Accolade for Danny Barton
“Driver was courteous and friendly; he put my packages where I wanted them to go. He had to get through loose gravel to get to the shed, but he did it with no complaints.”
Accolade for Penny Jeffcott
“I have to tell you…you have by far exceeded my expectations!!
One of the most upsetting things about my job is losing contacts, because I never know what sort of mess I’m going have to deal with to get it sorted. But, Penny is always on top of everything! 90 percent of the time, I don’t even have to ask for the information I need; she just sends it over!
Penny is doing a phenomenal job! Just wanted to share that with you
Thanks for making my job easier! Much appreciated!
Accolade for Leonard Krull
“The driver took the time to take the huge TV and put it in my garage and he put it in a way that the car could still pull in. He did a great job! ”
Accolade for Darryl Wigglesworth
“The driver was outstanding!! I was in the middle of moving to my new house when he showed up. He didn’t just drop my bed and go. It was 200+ lbs and he helped me load every box into my truck and take it to my new house. Very nice man!!
Accolade for Kevin Brown
“I would use the delivery company again because I liked the delivery guy. The driver was great!
Accolade for Dean Guccione
The delivery driver was quick, polite, and extremely helpful. Very satisfied!”